01
ERP, PIM & WMS integrations
Clean, stateless integrations with NetSuite, SAP, Microsoft Dynamics, Odoo, Comarch, BaseLinker, and custom systems. One source of truth, reliable sync, no midnight-CSV habit.
Services · Integrations & automation
Systems that convert,
retain, and run themselves.
- Klaviyo & Omnisend
- Subscriptions & loyalty
- ERP · PIM · WMS
- CRO & analytics
We connect and build the growth and operations layer around your commerce platform. Email and SMS lifecycle, on-site personalization, subscription and loyalty programs, and clean integrations with ERP, PIM, WMS, and payment providers — everything tied to measurable revenue and less manual work.
30%+Email and SMS share of revenue for well-run programs
ZeroManual CSV copy-paste left in the daily workflow
1 sourceYour ERP or PIM stays the single source of truth
MeasuredEvery change tied to a KPI, not a vibe
What we build
The layer around your store, done properly.
Most of the revenue and most of the operational cost in e-commerce sits outside the catalog page. We build the integrations and automation layer that turns one-off buyers into returning customers and a theme into an operating business.
02
Email & SMS automation
Full lifecycle on Klaviyo, Omnisend, or Braze: welcome, browse, cart, post-purchase, winback, VIP, and replenishment flows — driven by real behavioral data, not generic templates.
03
Personalization & upsell
On-site personalization, recommendations, bundles, and upsell paths based on customer data and real behavior. Every touchpoint tied to a measurable revenue uplift.
04
Subscriptions
Subscription programs on Shopify Subscriptions, Recharge, or native Medusa modules. Plan design, dunning, pause and skip flows, and the retention logic that actually keeps people subscribed.
05
Loyalty programs
Loyalty and referral programs on Smile.io, Yotpo, LoyaltyLion, or custom modules. Point economy design, tier logic, and integrations with email and checkout — built around repeat purchase, not badges.
06
CRO & analytics
Proper analytics setup (GA4, Segment, server-side tracking), funnel and cohort analysis, A/B testing, and CRO programs that produce compounding wins across the site and the email list.
Deep-dive · Retention & integrations
Two engines, built to run together.
Retention and integrations are usually handled by two separate teams with no shared view of the customer. We build them as one layer: every event in operations can drive a retention action, and every retention action is grounded in real data.
01Retention engine
Lifecycle, subscriptions, and loyalty as one system.
Email and SMS, personalization, subscriptions, and loyalty handled as one retention engine — instead of four disconnected tools with different definitions of a customer. Real segmentation, real revenue attribution, and a compound effect that actually shows up in the numbers.
- Lifecycle flows: welcome, browse, cart, post-purchase, winback
- Behavioral segmentation and RFM scoring
- Subscription flows with pause, skip, and churn prevention
- Loyalty and referral programs wired into email and checkout
- On-site and in-message personalization
- Revenue attribution and cohort reporting
02Integration layer
ERP, PIM, WMS, and payments, sanely connected.
A stateless, observable integration layer between your store and the systems that actually run the business. Clear data contracts, queue-based processing, idempotent writes, and a single source of truth that does not drift over time.
- Two-way sync with ERP (NetSuite, SAP, Dynamics, Odoo, Comarch)
- PIM and catalog automation (Akeneo, Plytix, custom)
- WMS and fulfillment integrations with real-time stock
- Payment, tax, and fraud integrations (Stripe, Adyen, Avalara)
- Event-driven architecture with queues and retries
- Monitoring, alerting, and clear failure playbooks
How we engage
Three ways to work with us.
01
Growth audit & setup
Fix the leaks, then scale.
A focused, time-boxed engagement: we audit the current email, subscription, loyalty, and analytics setup, fix the obvious leaks, and ship a clean baseline — flows, tracking, and attribution — that your team can run from without us in the room.
02
Integration project
Connect the stack, properly.
A defined project to connect your store with ERP, PIM, WMS, or payment providers. Data mapping, contract design, queue-based sync, and monitoring — delivered as documented code your team owns, not a black-box app you rent forever.
03
Retainer & continuous growth
Compounding revenue, every month.
A long-term partnership for brands that treat retention and integrations as a product. Prioritized backlog of flows, experiments, integrations, and fixes — with monthly reporting tied to revenue, not opens.
Process
From diagnosis to long-term growth.
Every engagement follows the same backbone — adapted to scope and stage, never skipped to meet a deadline.
- 01
Diagnosis
A paid, time-boxed audit of your current stack, data, flows, and commercial goals. Output: the leaks we see, the quick wins, and a realistic plan — not a sales deck.
- 02
Architecture
We lock the data model and integration contracts: what is the source of truth for each entity, how events flow, which tools stay and which go. Every choice documented and justified.
- 03
Build
Short iterations, preview environments, code review on every change, and TypeScript wherever it helps. Flows, integrations, tracking, and dashboards shipped under one engineering standard.
- 04
Launch
A rehearsed cutover with clear fallbacks, real monitoring from day one, and a hypercare window. Revenue-critical automation is launched cautiously on purpose.
- 05
Growth
After launch we keep shipping — experiments, new flows, new integrations, and the next phase of the roadmap. Growth is a process, not a project.
Technology
Tools we actually use in production.
We pick tools with solid APIs, strong observability, and a clear upgrade path — not whatever has the loudest marketing.
Email & SMS
- Klaviyo
- Omnisend
- Braze
- Customer.io
- Mailgun
- Twilio
Subscriptions & loyalty
- Shopify Subscriptions
- Recharge
- Smile.io
- Yotpo
- LoyaltyLion
- Custom modules
Integrations & pipelines
- Webhooks
- Inngest
- Temporal
- n8n
- Segment
- AWS Lambda
Analytics & CRO
- GA4
- Segment
- Mixpanel
- Amplitude
- VWO
- Google Tag Manager
Ready to make your stack actually pull its weight?
Tell us what you are working on — a stuck integration, a cold email program, a retention setup that is not compounding, or a CRO backlog that never ships. We will come back with a concrete next step, not a sales pitch.
- We reply within 1 business day.
- No pitch calls without context first.
- Discovery call is 30 minutes — free.